Return & Refund Policy

Return Eligibility

You may be eligible for a replacement or refund if:

  • Your item arrives damaged during shipping
  • You receive an incorrect item
  • The product contains a manufacturing defect
  • The print quality is significantly flawed
  • The product received is materially different from what was ordered

To be eligible, the issue must be reported within 48 hours of delivery.
How to Submit a Claim

If there is an issue with your order, please contact our support team as soon as possible.

Whatsapp :-+91 8264971440

When submitting a claim, please include:

  • Your order number
  • Full name used during checkout
  • A brief description of the issue
  • Clear photographs showing the problem
  • Photos of the packaging, if relevant

Providing complete information helps us review and resolve your request more quickly.
Damaged, Defective, or Incorrect Items

We take product quality seriously. If your order arrives damaged, defective, or different from what you ordered, we will investigate the issue and provide an appropriate solution.

Depending on the circumstances, this may include:

  • A free replacement
  • A partial refund
  • A full refund

All claims are reviewed individually to ensure a fair outcome for both the customer and our business.
Items Not Eligible for Return or Refund

Since all products are made specifically for each customer, we cannot accept returns or provide refunds for the following reasons:

Change of Mind

We are unable to offer refunds if you simply decide that you no longer want the item after it has been produced or shipped.

Incorrect Size or Variant Selection

Please review all product details carefully before placing your order. We cannot accept responsibility for sizes, variants, or options selected incorrectly during checkout.

Personal Preference

Refunds cannot be issued because you do not like the design, colour, material, or overall appearance after receiving the product, provided the product matches the description on our website.

Colour Variations

Colours may appear slightly different depending on your device screen, display settings, and lighting conditions. Minor variations between on-screen previews and the final printed product are normal and do not qualify for refunds.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Orders delayed, lost, or returned due to incorrect information entered during checkout may not qualify for refunds.
Replacement Policy

Where a claim is approved, we may issue a replacement item at no additional cost.

Replacement products will be produced and shipped once the claim has been reviewed and approved.

Processing and shipping times for replacement orders may vary depending on product availability and production schedules.
Refund Policy

If a refund is approved, it will be issued to the original payment method used for the purchase.

Refund processing times vary depending on your bank, card provider, or payment service provider.

Most refunds appear within 5–10 business days, although some financial institutions may take longer.

Shipping charges are generally non-refundable unless the issue resulted from our error.
Order Cancellations & Modifications

Because production begins shortly after an order is placed, cancellation or modification requests must be submitted as quickly as possible.

We can only guarantee changes if production has not yet started.

Once an item enters production, we may no longer be able to:

  • Cancel the order
  • Change the shipping address
  • Modify product options
  • Change quantities
Lost Packages

If your tracking information indicates that your package has been delivered but you have not received it, we recommend:

  1. Checking around your delivery location
  2. Contacting household members or neighbours
  3. Reaching out to the courier directly

If the issue remains unresolved, please contact us and we will assist in investigating the shipment.
Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delivery dates are estimates and not guarantees.

Delays may occasionally occur due to:

  • Courier disruptions
  • Severe weather conditions
  • Public holidays
  • High seasonal demand
  • Remote delivery locations

Such delays do not automatically qualify for refunds.
Fraud Prevention

To protect both our customers and our business, we reserve the right to request additional information when reviewing refund or replacement claims.

Claims found to be fraudulent, misleading, or abusive may be denied.
Need Help?

Our goal is to ensure every customer has a positive experience with Implicit.

If you have any questions regarding your order, returns, replacements, or refunds, our support team will be happy to assist you.

Whatsapp: +918264971440

Response Time: Within 24–48 business hours